Veteran Resource Officer
Town of Lancaster, MA Town of Lancaster, MA Lancaster, MA Lancaster, MA Part-time Part-time $22 - $24 an hour $22 - $24 an hour TOWN OF LANCASTER VETERANS RESOURCE OFFICER Statement of Duties:
Provides administrative, supervisory, and social welfare work in directing and coordinating the operations of veteran's services.
Supervision:
Works under the general direction of the Director of Health and Human Services, and the policy direction of the Board of Selectmen.
Work is performed in accordance with Massachusetts General Laws, and rules and regulations of the United States Veterans Administration.
Performs varied and responsible duties ranging from routine to complex, requiring strict adherence to State and Federal laws; exercises independent judgment in the administration of benefits and other assistance services to veterans and their dependents.
Job Environment:
Work is performed under typical office conditions.
Operates telephone, computer, and other office equipment.
Makes frequent contacts requiring perceptiveness and discretion with veterans and their dependents; makes frequent contacts with social service agencies, state agencies, civic groups, and various Town departments concerning services related to veterans and reporting of activities and transactions.
Essential Functions:
Essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Provides advising services to veterans and their dependents; refers veterans to appropriate agencies or service providers; assists veterans by providing informational material and advice concerning assistance and benefit opportunities; assists veterans in completing necessary applications and other forms; and in acquiring documentation needed to prove eligibility.
Directs and participates in the administration of various veterans' benefits available to veterans and their dependents, including pensions, compensation, hospitalization, outpatient treatment, education, burial, and other benefits available under Massachusetts General Laws and through veterans' administration programs.
Processes applications for veterans' benefits; directs investigations of the necessities and qualifications of claimants; authorizes payments; performs follow-up activities to confirm appropriate use of benefits and assistance.
Assists families to arrange burial of veteran at a national cemetery.
Works with veterans on community projects to find housing, furniture, food, transportation, and other needs; serves as Town liaison to related organizations and governmental institutions.
Prepares report to account for funds; reports to state agencies to acquire reimbursements; ensures that applications and reports conform to state regulations in order to ensure reimbursement; prepares and administers departmental budget; keeps accurate records of expenses and account balances.
Performs other related duties as required or requested.
Recommended Minimum Qualifications Education and
Experience:
High School graduate; experience in veterans' benefits administration.
Must be an honorably discharged veteran.
Must possess a valid Massachusetts Driver's License.
Knowledge, Ability and Skill Knowledge:
Thorough knowledge of state and federal laws pertaining to veterans and their dependents.
Working knowledge of the methods and principles of veterans' benefits assistance, case work, administration, and available resources.
Ability:
Ability to establish effective working relationships with applicants, recipients, other agencies, and the general public; ability to treat individuals with dignity, fairness, sensitivity and compassion.
Ability to plan and negotiate with various agencies in coordinating programs for veterans.
Skills:
Excellent public relations and organizational skills.
Physical and Mental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type:
Part-time Pay:
$22.
00 - $24.
00 per hour Expected hours:
12 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
4 hour shift Rotating shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Provides administrative, supervisory, and social welfare work in directing and coordinating the operations of veteran's services.
Supervision:
Works under the general direction of the Director of Health and Human Services, and the policy direction of the Board of Selectmen.
Work is performed in accordance with Massachusetts General Laws, and rules and regulations of the United States Veterans Administration.
Performs varied and responsible duties ranging from routine to complex, requiring strict adherence to State and Federal laws; exercises independent judgment in the administration of benefits and other assistance services to veterans and their dependents.
Job Environment:
Work is performed under typical office conditions.
Operates telephone, computer, and other office equipment.
Makes frequent contacts requiring perceptiveness and discretion with veterans and their dependents; makes frequent contacts with social service agencies, state agencies, civic groups, and various Town departments concerning services related to veterans and reporting of activities and transactions.
Essential Functions:
Essential functions or duties listed below are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Provides advising services to veterans and their dependents; refers veterans to appropriate agencies or service providers; assists veterans by providing informational material and advice concerning assistance and benefit opportunities; assists veterans in completing necessary applications and other forms; and in acquiring documentation needed to prove eligibility.
Directs and participates in the administration of various veterans' benefits available to veterans and their dependents, including pensions, compensation, hospitalization, outpatient treatment, education, burial, and other benefits available under Massachusetts General Laws and through veterans' administration programs.
Processes applications for veterans' benefits; directs investigations of the necessities and qualifications of claimants; authorizes payments; performs follow-up activities to confirm appropriate use of benefits and assistance.
Assists families to arrange burial of veteran at a national cemetery.
Works with veterans on community projects to find housing, furniture, food, transportation, and other needs; serves as Town liaison to related organizations and governmental institutions.
Prepares report to account for funds; reports to state agencies to acquire reimbursements; ensures that applications and reports conform to state regulations in order to ensure reimbursement; prepares and administers departmental budget; keeps accurate records of expenses and account balances.
Performs other related duties as required or requested.
Recommended Minimum Qualifications Education and
Experience:
High School graduate; experience in veterans' benefits administration.
Must be an honorably discharged veteran.
Must possess a valid Massachusetts Driver's License.
Knowledge, Ability and Skill Knowledge:
Thorough knowledge of state and federal laws pertaining to veterans and their dependents.
Working knowledge of the methods and principles of veterans' benefits assistance, case work, administration, and available resources.
Ability:
Ability to establish effective working relationships with applicants, recipients, other agencies, and the general public; ability to treat individuals with dignity, fairness, sensitivity and compassion.
Ability to plan and negotiate with various agencies in coordinating programs for veterans.
Skills:
Excellent public relations and organizational skills.
Physical and Mental Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job Type:
Part-time Pay:
$22.
00 - $24.
00 per hour Expected hours:
12 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Schedule:
4 hour shift Rotating shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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